What Our Experts Say
This bed offers so much! We love that you can detach and rotate or flip the hand sewn luxury wooly topper which prolongs this products lifespan.
Extra savings
Enchanted House Serene 1000 Pillow Top Divan
Free delivery expected within 4 to 6 weeks
Product Code:
Need help with your selection?
Give our trusted sleep experts a call on 01935 423 596
Benefits
- Handmade in Devon
- Quality natural fillings sourced locally
- Pocket sprung divan bases
- Choice of mattress tension
- Trusted independent bedmaker
- Minimum 12 Year Guarantee
- Bespoke sizes made to measure
This item is available in
We grade our mattresses in six different tensions ranging from soft to extra firm. For this product see the available options highlighted. For more advice talk to our experienced team who will help finding the right mattress that will suit you.
Available in
Soft
Available in
Soft / Medium
Available in
Medium
Available in
Medium / Firm
Available in
Firm
Available in
Extra Firm
Product Description
This Luxury Handmade Serene 1000 pillow top divan set from Enchanted House, exclusively designed and made for The Bed Specialist, features a unique hand tufted detachable Lambswool topper with easy to use button and loop attachments. The topper is hand sewn and tailored with extra hand teased Dartmoor Lambswool from the family farm at Enchanted House Beds. The mattress is available in a firmer support with 1000 top grade pocket springs encased inside deep layers of premium teased Dartmoor Lambswool and cotton both sides of the mattress.
Crafted by the experts at Enchanted House and backed up with a full 10 year guarantee, this mattress and topper pairing perfectly compliments each other. The firm core support with enough give to feel comfortable with the added benefit of a breathable luxury tufted woolly topper you can easily detach to plump, rotate and flip. We believe this helps prolong the life of this mattress far beyond other options with fixed, sewn in toppers you can only rotate and leave to eventually deteriorate and loose shape. No more dips and signs of wear in a few short months. Maintain the feel and comfort by regularly rotating and flipping both mattress and topper for the ultimate comfort and continued support right to the full 10 year term. The divan base is made up with solid timber glued and screwed joints for added strength along with supportive pocket springs providing the best overall support for you and the mattress. Storage drawers or ottoman storage base are also available to upgrade if you need vital storage and this does'nt affect the pocket spring layer above which is a big bonus.
Beautiful fabrics are available to cover each divan base, and matching a headboard couldn't be easier, all made locally to exceptionally high standards.
The headboards are shown in standard heights (all measured up individually) you can view the range by clicking here. We can upgrade you to a statement height headboard at a little extra cost if you want it, just ask us about this so we can apply the charge and update your order with us to reflect the larger headboard design.
If you need, simply upgrade the topper to give your body the required boost in comfort as you sleep. This helps you save money and the environment by reducing the need to replace the entire product before the springs have officially worn out and needs an upgrade.
Need something a little softer? If you like the sound of this but require something a little softer, try the Superb 1200 pillow top divan set which is available in a medium to firm feel along with an enhanced level of Dartmoor wool upholstery.
Want to know more?
Both mattresses are available to try in our showrooms where our trained bed specialist team are on hand to guide and advise as you need. We can explain the differences, show you other options without toppers and let you compare for yourself. We believe the range available from this approved National Bed Federation manufacturer really excels and offers fantastic quality, locally made beds for competitive prices compared to other bigger bed manufacturers.
Top Tip. Don't forget, the perfect support for any mattress comes from the divan base it rests on. A tired sprung divan will not offer the correct support, we always advise you pair any quality new mattress with the correct pocket sprung timber divan base for the optimum support and comfort whatever firmness or size you require. Please ask us to explain the options when you visit or call us.
Lets chat!
Call us for a friendly conversation about your requirements on 01935 423 596 during opening hours or post your question in the live chat box to the right and we'll try to reply straight away if we are available. Alternatively you can post a quick question about this mattress in the Q and A forum below and we will answer it quickly for you.
Dimensions & Specifications
Select your required size above to view dimensions and specifications for this product
Width: CM
Height: CM
Length: CM
Depth: CM
Weight: KG
- Brand: Enchanted House
- Mattress pocket spring count: 1000 (in a standard kingsize 150 x 200cm mattress)
- Mattress upholstery: Premium Lambswool, and cotton
- Unique feature: Detachable double sided mattress topper
- Mattress care: Turn and rotate regularly
- Mattress comfort grade: Firm
- Guarantee/Warranty: 10 Year Guarantee
- Divan construction: Pocket spring solid timber base
- Storage options: Choose from solid timber drawers or ottoman storage divan
Q & A's
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Warranty & Guarantees
Every product you purchase from The Bed Specialist comes with its own extensive Guarantee or Warranty. Please refer to the documentation you recieved with your purchase for the length of this cover. If no documentation is provided with a particular item then please always get in touch with our team to discuss your concerns and we will do what we can to help.
Your Guarantee and/or Warranty is dealt with through us at The Bed Specialist - and not direct with the manufacturer. We will act on your behalf in the event of a fault or complaint.
In the event of a fault or complaint please email us with your original invoice number and date of purchase with your concerns to info@thebedspecialist.co.uk and one of our team will do our best to reply within 48 hours.
Delivery
Delivering Furniture
Q. Will you assemble my furniture?
For most items delivered via our own in house delivery service, delivery and installation is included free of charge. However there are a few exceptions. Items where customer self-assembly and/or installation is required include:
•Wardrobes and other bedroom furniture.
•Selected Children’s beds including all bunk beds.
•Wall hung mirrors.
We charge a fee of £50 for the assembly of all:
•Bedstead frames including Kaydian ottomans
This list is not all encompassing, and will vary from time to time as our ranges and products change. To help you we try to indicate where self-assessment is required. If you wish to engage an independent fitting service we may be able to assist you. Any suggestions we make, however, are not for companies directly linked to The Bed Specialist. You may wish to employ a tradesman of your own choice. In all cases additional local charges will apply.
Q. What happens on the day of delivery?
You will be contacted in advance by our sales team, who will advise the day we are next delivering to your area. Assuming your goods aren’t self-assembly, we will position the furniture as directed and remove all packaging materials – unless you wish to keep them. Please make sure all access points are clear of obstacles. You should also ensure there is someone in your property to receive and sign for the furniture.
Q. What happens if I am out when you deliver?
We will be unable to leave your furniture and it will be returned to our store. Someone will contact you to arrange a further delivery date. There will be a re-delivery charge.
Q. Can you take my old furniture away?
Yes, in the main we can, we charge £25 per mattress or £50 per complete bed on a like for like basis. Provided your order is being installed by our own delivery team we can remove the old furniture you are replacing. Where we can, your old bed or mattress will be recycled or donated to charity. Extra items can not be disposed of.
Exceptions include:
•Mattresses which have been badly soiled or damadged and may cause harm when removing and storing.
•Divans or Matresses which have been left outside and are damp and mouldy.
If you are having difficulties disposing of your old furniture perhaps your local council may be able to assist you? Refusal to dispose of damadged or soiled products is soley at the discretion of our delivery team.
The only other exception is for customers who have purchased products to be delivered directly to their nominated address by our suppliers. This only affects a selected number of ranges. Further information indicating where this service is used can be found against each product it applies to.
If you have any further questions on this subject you are welcome to contact us at any time either through the store, by e-mail on info@thebedspecialist.co.uk or telephone on 01935 423 596 for further assistance.
Q. Can The Bed Specialist store my new furniture?
Yes we can, for specified orders we can hold goods for a period of 4 weeks from receipt to our warehouse or courier without charge during that period. After 4 weeks customers will be charged storage relevant to the goods ordered and the duration of time held. The balance of the order must be paid in full after 4 weeks with risk of loss of the deposit or balance of the order against the cost of storage.
Customers will be contacted by phone or email to be advised of the charges.
Q. What if my furniture does not fit?
When ordering furniture it is important to check that it will fit into your house and your room. Please check the width and height of all doors, halls, stairways, landings and the space it has to go into carefully. Please refer to our Online Measuring Guide. If the worst happens and it really won’t fit in, we will do our utmost to help you come up with an alternative. Non standard and special orders can not be returned in this instance. We will charge a re-delivery charge of £50 when access is sorted. E-mail us at info@thebedspecialist.co.uk or phone us on 01935 423596 for further assistance.
